If you or any household member are awaiting COVID-19 test results or have symptoms please contact us and rearrange your appointments.  If you attend and then test positive the GP or nurse will have to isolate for 14 days further reducing already limited appointments.

How to Access appointments -  From March we had to start to work very differently. This is to limit face-to-face contact whenever possible and help to stop the spread of Coronavirus.

Your practice has been open for you throughout and if you need to see a GP please ring us on 01254 287150 between 8am and 6.30pm.  If you request a face-to-face consultation the GP will discuss your needs with you firstly via telephone or video call.

Coronavirus (COVID-19) is still with us.

Please ensure you bring a face covering (mask or scarf to cover both your nose and mouth) if you are asked to attend by the GP or nurse.  We do not have enough stock available to give out surgical masks to every patient as well as protecting staff.

We can all help control the virus if we stay alert. This means we all must all:

# stay at home as much as possible

# work from home if you can

# limit contact with other people

# keep your distance if you go out or at work (2 metres apart where possible)

# wash your hands regularly

# do not leave home if you or anyone in your household has symptoms.

YOU must let us know if you have any symptoms suggestive of coronavirus.

If you do not tell us or attempt to hide symptoms from us we are ALL at risk of becoming unwell.  

If staff become unwell the surgery may have to close.

Help is available by telephone or video call and most routine face to face tests or treatments can wait until your symptoms have gone away.

Stay at home and protect the NHS and other members of the public.

Please do not to a GP, Pharmacy or hospital if you have a high temperature of 37.8 or above or a new continuous cough or loss of taste or loss of smell.

Please go online to  Patient should only call 111 if they do not have internet access.

Please use our website or online access to order repeat medication.  We are sorry for the inconvenience and appreciate your patience.


18.3.2020 reviewed 4.5.2020 reviewed 21/05/2020

On the advice of NHS England and ELMMB we will only be issuing 28 day length amounts of medications. This is to eliminate any problems with supplies during and after the Covid -19 crisis.

Due to present conditions, the surgery Doctors have taken the decision to use the Repeat Dispensing option for SOME patients prescriptions.

This is at the GP's discretion, you will be advised on your prescription , email or text if this is the case for you and how long for.

The criteria for this is:

1.You must have 6 or less items on your list

2. You must order regularly and be stable on all medications

3. No controlled drugs can be on this system


When you have 5 days of medicines left please contact your pharmacy direct. you will not need to reorder until your last issue has been dispensed. 

We prefer not to accept prescription requests over the phone and there are two reasons for this.

1. This method can lead to errors being made due to miscommunication

2. We need to keep our telephone lines free for patients who may need to seek advice

Please note we require 2 FULL WORKING DAYS from the time we receive your request to ensure it is ready for dispensing at the pharmacy.

Any requests after the cut off time (2 PM) will not begin to be processed until the following working day.













Please order you medication in good time. Do not leave things until the last minute – it creates unnecessary pressure on the surgery which it turn causes problems in processing other matters.

Ideally, you should order your medication 4 days BEFORE they are due to run out.

The reason for this is to enable the doctors and staff to adequately monitor your prescription and make sure that you are not having inappropriate medication that may be harmful to your health in the long run.

We will always aim to have your prescription ready for dispensing at the pharmacy 2 working days after ordering, but unfortunately, due to some circumstances, we may not always be able to guarantee this.

On occasions we all forget important things and your medication can be one of these.

If you need an urgent  prescription please order via the same methods on the tab marked Repeat Prescription Requests as above  before 10.30 am and we will endeavour to get your request ready for the next working day.

We are keen to ensure that patients with on going medical problems are regularly monitored.  If the date for your review has passed you may be asked to make an appointment with a doctor or nurse, or you may be contacted by telephone.

Prescriptions for Paracetamol, baby milk, scabies, head lice or worms will not be given as an emergency. These can all be purchased over the counter at the local Pharmacy inline with the East Lancashire CCG self care policy.

 If you have a usual pharmacy via EPS your prescription will usually go there when issued.

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