Noticeboard


DUE TO STAFFING LEVELS WE WILL HAVE NO TEST RESULTS LINE MONDAY 9.5.2022


WE WILL CONTACT YOU IF YOUR RESUKT NEED ANY ACTION


Please do not turn up at the surgery, your condition still must be triaged by the GP or nurse.  Patients will be offered face to face appointment when they speak to the clinician. 


Please note that we are not able to provide you with proof of your COVID-19 Vaccination status. Please use the NHS app. More information is available at https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status


Our prescription line has returned to the pre-COVID service and will be reserved for housebound patients only between 10am and 12 noon Monday to Friday.


All other prescription requests should be made via the patient apps, email, website prescription page or post your slip through our letterbox.


If you or any household member are awaiting COVID-19 test results or have symptoms please contact us and rearrange your appointments.  If you attend and then test positive the GP or nurse will have to isolate for 14 days further reducing already limited appointments.


How to Access appointments -  All GP appointments will first receive a telephone call.  If a face to face appointment is necessary the GP will arrange this with you.  We still need to be vigilant and help to stop the spread of Coronavirus.


Your practice is open for you and if you need to see a GP please ring us on 01254 287150 between 8am and 6.30pm.


Coronavirus (COVID-19) is still with us.


Please ensure you bring a face covering (to cover both your nose and mouth) if you are asked to attend by the GP or nurse. 


# limit contact with other people


# keep your distance if you go out or at work (2 metres apart where possible)


# wash your hands regularly


# do not leave home if you or anyone in your household has symptoms.


YOU must let us know if you have any symptoms suggestive of coronavirus.


If you do not tell us or attempt to hide symptoms from us we are ALL at risk of becoming unwell.  


If staff become unwell the surgery may have to close.


 


Please note we require 2 FULL WORKING DAYS from the time we receive your request to ensure it is ready for dispensing at the pharmacy.

Any requests after the cut off time (2 PM) will not begin to be processed until the following working day.

Ordered

Ready

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Please order you medication in good time. Do not leave things until the last minute – it creates unnecessary pressure on the surgery which it turn causes problems in processing other matters.

Ideally, you should order your medication 7 days BEFORE they are due to run out.

The reason for this is to enable the doctors and staff to adequately monitor your prescription and make sure that you are not having inappropriate medication that may be harmful to your health in the long run.

We will always aim to have your prescription ready for dispensing at the pharmacy 2 working days after ordering, but unfortunately, due to some circumstances, we may not always be able to guarantee this.


On occasions we all forget important things and your medication can be one of these.

If you need an urgent  prescription please order via the same methods on the tab marked Repeat Prescription Requests as above  before 10.30 am and we will endeavour to get your request ready for the next working day.

We are keen to ensure that patients with on going medical problems are regularly monitored.  If the date for your review has passed you may be asked to make an appointment with a doctor or nurse, or you may be contacted by telephone.

Prescriptions for Paracetamol, baby milk, scabies, head lice or worms will not be given as an emergency. These can all be purchased over the counter at the local Pharmacy inline with the East Lancashire CCG self care policy.

 If you have a usual pharmacy via EPS your prescription will usually go there when issued.

 
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