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Noticeboard

PLEASE, we need to emphasise the following.  We are working in a time of national crisis.  When you are asked to attend an appointment by a Doctor or Nurse, that will require face to face contact with MANY of our staff members including reception, nurses or doctors.  YOU must let us know if you have any symptoms suggestive of COVID-19 virus. These are predominantly a cough, temperature, and/or fatigue.

If you do not tell us or attempt to hide symptoms from us we are ALL at risk of becoming ill.  If a significant number of staff become ill the surgery may close . This is a remote but possible scenario.

Please, please stay away, help is available by telephone or video and most routine face to face tests or treatments can wait until your symptoms have gone away.

Stay at home and protect the NHS and other members of the public too.

You will be asked about your symptoms and for a telephone number.  A GP will then call you back in due course. Please do not attend the surgery unless you have been asked to do so by the Doctor.

Please do not to a GP, Pharmacy or hospital if you have a high temperature of 37.8 or above or a new continuous cough. 

Please go online to 111.nhs.uk/covid-19.  Patient should only call 111 if they do not have internet access.

Please use our website or online access to order repeat medication or to book appointments.  We are sorry for the inconvenience and appreciate your patience.

Please email any documents to letters.clayton@nhs.net

Medication / prescription or dressings requests to prescriptions.clayton@nhs.net

  

18.3.2020

Due to present conditions, the surgery have taken the decision to use the

Repeat Dispensing option to issue prescriptions, where possible . This means your prescriptions will be issued every month for between 3 months at the same time.

It will be issued electronically to your choice of pharmacy,You will need to only request your prescription in 3 months’ time for the surgery using the usual methods

For more information please see the link below

https://www.england.nhs.uk/publication/electronic-repeat-dispensing-guidance/

IF YOU ALREADY HAVE A 3 MONTHLY ISSUED PRESCRIPTION THIS WILL NOT APPLY 

Thank you

Drs Hewitt, Hussain, Luckhurst

Confidentiality

confidentialityThe practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.


Freedom of Information

The ICO has published a new Model Publication Scheme that all public authorities are required to adopt.

Model Publication Scheme - further information

 
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