Noticeboard


If you or any household member are awaiting COVID-19 test results or have symptoms please contact us and rearrange your appointments.  If you attend and then test positive the GP or nurse will have to isolate for 14 days further reducing already limited appointments.


How to Access appointments -  From March we had to start to work very differently. This is to limit face-to-face contact whenever possible and help to stop the spread of Coronavirus.


Your practice has been open for you throughout and if you need to see a GP please ring us on 01254 287150 between 8am and 6.30pm.  If you request a face-to-face consultation the GP will discuss your needs with you firstly via telephone or video call.


Coronavirus (COVID-19) is still with us.


Please ensure you bring a face covering (mask or scarf to cover both your nose and mouth) if you are asked to attend by the GP or nurse.  We do not have enough stock available to give out surgical masks to every patient as well as protecting staff.


We can all help control the virus if we stay alert. This means we all must all:


# stay at home as much as possible


# work from home if you can


# limit contact with other people


# keep your distance if you go out or at work (2 metres apart where possible)


# wash your hands regularly


# do not leave home if you or anyone in your household has symptoms.


YOU must let us know if you have any symptoms suggestive of coronavirus.


If you do not tell us or attempt to hide symptoms from us we are ALL at risk of becoming unwell.  


If staff become unwell the surgery may have to close.


Help is available by telephone or video call and most routine face to face tests or treatments can wait until your symptoms have gone away.


Stay at home and protect the NHS and other members of the public.


Please do not to a GP, Pharmacy or hospital if you have a high temperature of 37.8 or above or a new continuous cough or loss of taste or loss of smell.


Please go online to 111.nhs.uk/covid-19.  Patient should only call 111 if they do not have internet access.


Please use our website or online access to order repeat medication.  We are sorry for the inconvenience and appreciate your patience.

Patient Access

PATIENT ACCESS is a secure website that will enable you to order repeat medications, book appointments and view your part of medical records online.

HOW DO I REGISTER FOR PATIENT ACCESS?

You must be a fully registered patient, and need a letter from us containing personalised access codes. To get this letter you need to come to Reception and ask for Registration for Patient Access. You will need to show some photo ID e.g.passport/driving licence. The Receptionist will ask you to complete a form. You will be able to collect your access codes and registration instructions within  2  working days. Once you have the access codes and instructions you can connect to the web site at anytime and register.

WHAT ID CAN I USE?

We ideally require photographic identification. The following forms are accepted: current signed passport, current photo driving licence, disabled drivers pass, EU national ID card, current student ID, or an OAP travel pass. In special circumstances and for children we will accept a birth certificate.

WHAT ABOUT MY PARTNER/CHILDREN?

We ask all patients 12 years and older to complete their own registration form. They will then be provided with their own login details. We understand it is not always easy to get to the surgery, so we will accept collection of forms by a family member, but we do ask that each patient signs their own form, and a form of ID is available for our reception staff to witness.

Already received your registration letter ?

Patient Access

HOW DO I GET ONTO PATIENT ACCESS?

You can visit this page by clicking on the link on the home page. The first time you use the site you will be asked to create your account. Here you will need to enter the four registration codes given to you by the practice.

We look forward to seeing you at the practice. This is a new service we welcome any feedback that may help us improve it further.

 

 
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