Noticeboard

We are operating flu clinics in 2020.  Please contact reception to book your appointment. Clinics will be by appointment only and will be operated in a slightly different way to ensure social distancing to protect you and our staff.


How to Access appointments -  From March we had to start to work very differently. This is to limit face-to-face contact whenever possible and help to stop the spread of Coronavirus.


Your practice has been open for you throughout and if you need to see a GP please ring us on 01254 287150 between 8am and 6.30pm.  If you request a face-to-face consultation the GP will discuss your needs with you firstly via telephone or video call.


Coronavirus (COVID-19) is still with us.


Please ensure you bring a face covering (mask or scarf to cover both your nose and mouth) if you are asked to attend by the GP or nurse.  We do not have enough stock available to give out surgical masks to every patient as well as protecting staff.


We can all help control the virus if we stay alert. This means we all must all:


# stay at home as much as possible


# work from home if you can


# limit contact with other people


# keep your distance if you go out or at work (2 metres apart where possible)


# wash your hands regularly


# do not leave home if you or anyone in your household has symptoms.


YOU must let us know if you have any symptoms suggestive of coronavirus.


If you do not tell us or attempt to hide symptoms from us we are ALL at risk of becoming unwell.  


If staff become unwell the surgery may have to close.


Help is available by telephone or video call and most routine face to face tests or treatments can wait until your symptoms have gone away.


Stay at home and protect the NHS and other members of the public.


Please do not to a GP, Pharmacy or hospital if you have a high temperature of 37.8 or above or a new continuous cough or loss of taste or loss of smell.


Please go online to 111.nhs.uk/covid-19.  Patient should only call 111 if they do not have internet access.


Please use our website or online access to order repeat medication.  We are sorry for the inconvenience and appreciate your patience.

Home Visits

Doctor's bag

If possible please try to telephone reception before 10am if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Medical  Centre.

Home visit makes clinical sense and is the best way of giving medical opinion, in cases involving:
  • The terminally ill. 
  • The truly housebound patient for whom travel to premises by car would cause deterioration in their medical conditions 
Following a conversation with a health professional, it may be agreed that a seriously ill patient may be helped by a GP’s visit. 
In most of these cases a visit would not be appropriate use of GP’s time or best for you: 
  • Heart Attack – severe crushing chest pain. The best approach is to call an emergency paramedic ambulance. 
  • Common symptoms of childhood: fevers, cold, cough, earache, headache, diarrhoea/vomiting and most cases of abdominal pain. 
These patients are usually well enough to travel to the surgery. It is not harmful to take a child with fever outside.Adults with common problems, such as cough, sore throat, influenza, general malaise, back pain and abdominal pain are also readily transportable to the doctor’s surgery. Transport arrangements are the responsibility of the patients or their carer.
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website