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PLEASE, we need to emphasise the following.  We are working in a time of national crisis.  When you are asked to attend an appointment by a Doctor or Nurse, that will require face to face contact with MANY of our staff members including reception, nurses or doctors.  YOU must let us know if you have any symptoms suggestive of COVID-19 virus. These are predominantly a cough, temperature, and/or fatigue.

If you do not tell us or attempt to hide symptoms from us we are ALL at risk of becoming ill.  If a significant number of staff become ill the surgery may close . This is a remote but possible scenario.

Please, please stay away, help is available by telephone or video and most routine face to face tests or treatments can wait until your symptoms have gone away.

Stay at home and protect the NHS and other members of the public too.

You will be asked about your symptoms and for a telephone number.  A GP will then call you back in due course. Please do not attend the surgery unless you have been asked to do so by the Doctor.

Please do not to a GP, Pharmacy or hospital if you have a high temperature of 37.8 or above or a new continuous cough. 

Please go online to 111.nhs.uk/covid-19.  Patient should only call 111 if they do not have internet access.

Please use our website or online access to order repeat medication or to book appointments.  We are sorry for the inconvenience and appreciate your patience.

Please email any documents to letters.clayton@nhs.net

Medication / prescription or dressings requests to prescriptions.clayton@nhs.net

  

18.3.2020

Due to present conditions, the surgery have taken the decision to use the

Repeat Dispensing option to issue prescriptions, where possible . This means your prescriptions will be issued every month for between 3 months at the same time.

It will be issued electronically to your choice of pharmacy,You will need to only request your prescription in 3 months’ time for the surgery using the usual methods

For more information please see the link below

https://www.england.nhs.uk/publication/electronic-repeat-dispensing-guidance/

IF YOU ALREADY HAVE A 3 MONTHLY ISSUED PRESCRIPTION THIS WILL NOT APPLY 

Thank you

Drs Hewitt, Hussain, Luckhurst

Carers Direct

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Are You a Carer?

If you are please let us know - we may be able to help you

There is a wealth of information on the NHS website about carers and caring. Below are some links into the site that we hope you will find useful.

Contact Carers Direct

Telephone
0808 802 0202
Helpline Information
http://www.nhs.uk/carersdirect/carerslives/updates/pages/carersdirecthelpline.aspx
Email
CarersDirect@nhschoices.nhs.uk
Office Hours
Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

  • Benefits for carers

    Directing carers to the benefits that can help them in their caring role

  • Benefits for the under-65s

    Advice and information on helping the person you look after get the benefits that they are entitled to.

    Benefits for the over-65s

    Advice and information on financial support for older people with a disability or illness.

  • Carer's Assement

    How your benefits maybe affected after the death of the person you look after and what happens to their benefits

  • Other benefits

    Advice for carers and the people they are looking after on claiming a whole host of other benefits unrelated to their disability or caring



 
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