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Noticeboard

PLEASE, we need to emphasise the following.  We are working in a time of national crisis.  When you are asked to attend an appointment by a Doctor or Nurse, that will require face to face contact with MANY of our staff members including reception, nurses or doctors.  YOU must let us know if you have any symptoms suggestive of COVID-19 virus. These are predominantly a cough, temperature, and/or fatigue.

If you do not tell us or attempt to hide symptoms from us we are ALL at risk of becoming ill.  If a significant number of staff become ill the surgery may close . This is a remote but possible scenario.

Please, please stay away, help is available by telephone or video and most routine face to face tests or treatments can wait until your symptoms have gone away.

Stay at home and protect the NHS and other members of the public too.

You will be asked about your symptoms and for a telephone number.  A GP will then call you back in due course. Please do not attend the surgery unless you have been asked to do so by the Doctor.

Please do not to a GP, Pharmacy or hospital if you have a high temperature of 37.8 or above or a new continuous cough. 

Please go online to 111.nhs.uk/covid-19.  Patient should only call 111 if they do not have internet access.

Please use our website or online access to order repeat medication or to book appointments.  We are sorry for the inconvenience and appreciate your patience.

Please email any documents to letters.clayton@nhs.net

Medication / prescription or dressings requests to prescriptions.clayton@nhs.net

  

18.3.2020

Due to present conditions, the surgery have taken the decision to use the

Repeat Dispensing option to issue prescriptions, where possible . This means your prescriptions will be issued every month for between 3 months at the same time.

It will be issued electronically to your choice of pharmacy,You will need to only request your prescription in 3 months’ time for the surgery using the usual methods

For more information please see the link below

https://www.england.nhs.uk/publication/electronic-repeat-dispensing-guidance/

IF YOU ALREADY HAVE A 3 MONTHLY ISSUED PRESCRIPTION THIS WILL NOT APPLY 

Thank you

Drs Hewitt, Hussain, Luckhurst

Referrals and Choose and Book

Referrals

What happens if I need to be referred to a Specialist?

Sometimes your doctor might recommend that you are referred to a specialist to advise or help manage your condition. assist in your continuing care. You will only be referred if your GP feels is clinically necessary in your case. It is likely that your GP will first suggest that you try various tests, or treatment options, to see whether your condition improves before referring you. At the Rycote Practice all non-urgent referrals are peer reviewed by GP colleagues to ensure that all options have been explored prior to referral and that the most appropriate course of treatment is being sought.

A specialist will only see you with a letter of referral from your GP. The letter will give the specialist essential background information, such as your medical history, and it will also contain details for the specialist to pay particular attention to. Please note that if your referral is not urgent, it may take several days for your referral letter to be dictated, typed and checked for clinical accuracy. Once finalised, your referral letter will be processed through the secure NHS Choose and Book system.

What is Choose & Book?

Choose and Book is an electronic booking service for people living in England. It allows you to choose from different hospitals and clinics across England (including some private hospitals). You can also choose the time and date of your first outpatient appointment. The practice tries to ensure that all referrals are made via Choose & Book if services are available on this system. Physiotherapy, Podiatry and 2 week wait referrals are not currently made via Choose & Book.

What do I need to know if I am referred via Choose & Book?

Your GP will dictate a referral letter to a consultant at the hospital of your choice. This will then be processed by the secretary at the practice.

We will try to book your appointment before you leave the practice after seeing the GP . At busy times this service may not be available if this is the case the following will apply.

You should receive the paperwork for your referral within 7 days. Some appointments can be booked and cancelled online. If you have any questions or problems in making your appointment the secretary 

Arlene Taylor will be happy to assist. Please telephone on 01254 300250 option 7 after 10am daily.

What happens if I would like a private referral?

If your GP thinks you need specialist treatment and you want to pay for it privately, they will write a letter of referral to a private consultant or specialist explaining your condition and your medical history in exactly the same way.

If you have private medical or health insurance and would like to use this to cover the costs of your treatment, it may be sensible to check your policy to find out:

  • if your policy covers the treatment you need
  • whether your insurance company accepts consultant referrals from GPs or if it has its own list of consultants
  • when you need to contact your insurance company to tell them you’ve been referred for treatment

If you make a claim for treatment under your private medical insurance, some sections of the claim form will probably need to be completed by a doctor. In most cases, the doctor who provides your treatment will be the best person to complete the form, because they will have the information required. Please be aware that if you ask your your GP to complete this form there may be a charge.



 
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