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Noticeboard

PLEASE, we need to emphasise the following.  We are working in a time of national crisis.  When you are asked to attend an appointment by a Doctor or Nurse, that will require face to face contact with MANY of our staff members including reception, nurses or doctors.  YOU must let us know if you have any symptoms suggestive of COVID-19 virus. These are predominantly a cough, temperature, and/or fatigue.

If you do not tell us or attempt to hide symptoms from us we are ALL at risk of becoming ill.  If a significant number of staff become ill the surgery may close . This is a remote but possible scenario.

Please, please stay away, help is available by telephone or video and most routine face to face tests or treatments can wait until your symptoms have gone away.

Stay at home and protect the NHS and other members of the public too.

You will be asked about your symptoms and for a telephone number.  A GP will then call you back in due course. Please do not attend the surgery unless you have been asked to do so by the Doctor.

Please do not to a GP, Pharmacy or hospital if you have a high temperature of 37.8 or above or a new continuous cough. 

Please go online to 111.nhs.uk/covid-19.  Patient should only call 111 if they do not have internet access.

Please use our website or online access to order repeat medication or to book appointments.  We are sorry for the inconvenience and appreciate your patience.

Please email any documents to letters.clayton@nhs.net

Medication / prescription or dressings requests to prescriptions.clayton@nhs.net

  

18.3.2020

Due to present conditions, the surgery have taken the decision to use the

Repeat Dispensing option to issue prescriptions, where possible . This means your prescriptions will be issued every month for between 3 months at the same time.

It will be issued electronically to your choice of pharmacy,You will need to only request your prescription in 3 months’ time for the surgery using the usual methods

For more information please see the link below

https://www.england.nhs.uk/publication/electronic-repeat-dispensing-guidance/

IF YOU ALREADY HAVE A 3 MONTHLY ISSUED PRESCRIPTION THIS WILL NOT APPLY 

Thank you

Drs Hewitt, Hussain, Luckhurst

Test Results

TEST RESULTS - All test results are checked by the Doctor.

Please note we are no longer encouraging patients to contact the surgery for results. You will be contacted directly if there is a need.

If you feel the need to contact the surgery for a test result please note this can only be done by calling 01254 287 150 and selecting option 5 between 1.30pm and 2pm. 

The Practice Nurse on duty at that time will take your call and advise you on the results of your test. Please note - this service is for TEST RESULTS ONLY

If you have been tested at the hospital please contact the department directly for your results.

Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.

When you take your test you will be told how long it will be before the results are returned to the practice.

It is your responsibility to check your results and to make an appointment to discuss them with your doctor if your are advised to do so.

 
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