Noticeboard

With effect from Tuesday 4th May 2021


Our prescription line will return to pre-COVID service and will be reserved for housebound patients only between 10am and 12 noon Monday to Friday.


All other prescription requests should be made via the patient apps, email, website prescription page or post your slip through our letterbox.


If you or any household member are awaiting COVID-19 test results or have symptoms please contact us and rearrange your appointments.  If you attend and then test positive the GP or nurse will have to isolate for 14 days further reducing already limited appointments.


How to Access appointments -  From March we had to start to work very differently. This is to limit face-to-face contact whenever possible and help to stop the spread of Coronavirus.


Your practice has been open for you throughout and if you need to see a GP please ring us on 01254 287150 between 8am and 6.30pm.  If you request a face-to-face consultation the GP will discuss your needs with you firstly via telephone or video call.


Coronavirus (COVID-19) is still with us.


Please ensure you bring a face covering (mask or scarf to cover both your nose and mouth) if you are asked to attend by the GP or nurse.  We do not have enough stock available to give out surgical masks to every patient as well as protecting staff.


We can all help control the virus if we stay alert. This means we all must all:


# stay at home as much as possible


# work from home if you can


# limit contact with other people


# keep your distance if you go out or at work (2 metres apart where possible)


# wash your hands regularly


# do not leave home if you or anyone in your household has symptoms.


YOU must let us know if you have any symptoms suggestive of coronavirus.


If you do not tell us or attempt to hide symptoms from us we are ALL at risk of becoming unwell.  


If staff become unwell the surgery may have to close.


Help is available by telephone or video call and most routine face to face tests or treatments can wait until your symptoms have gone away.


Stay at home and protect the NHS and other members of the public.


Please do not to a GP, Pharmacy or hospital if you have a high temperature of 37.8 or above or a new continuous cough or loss of taste or loss of smell.


Please go online to 111.nhs.uk/covid-19.  Patient should only call 111 if they do not have internet access.


Please use our website or online access to order repeat medication.  We are sorry for the inconvenience and appreciate your patience.

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Clayton Medical Centre would like to invite you to join myGP.

You can request repeat prescriptions or link with your medical record and soon will be able to book appointments through myGP app

This app can be downloaded at the App Store or Google Play

App store                     Googleplay

Doctorlink

We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can:

  • Access advice

  • Book appointments online - Coming soon

  • Request Repeat Prescriptions

  • Request Fit/Sick Notes

Sign-up is simple and you can create an account here https://app.doctorlink.com/claytonmedicalcentre/register

  

Please undertake a symptom assessment through DoctorLink to access appointments.

The symptom assessment will ask you a number of questions to help to identify your problem.  The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care.

Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker). 

The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.

Medical Record Digitisation

Lancashire & South Cumbria has been chosen by NHS England to be a national pilot for this project.  Paper based records will be scanned to make them digital and enable practices to make better use of the space currently taken up by these records and enable clinical staff to access records more quickly.  For more information please click below DPIA notification for patients

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(Site updated 26/04/2021)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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