Should you require a further supply of medication please place the tear off portion of your repeat medication prescription with the items you need clearly marked or write down what items you require and post it in the box situated in the entrance.
Please click on the Repeat Prescription Request tab to find the ways you can now order your prescription.
Please note prescriptions are not generated by Reception Staff and any queries should be address to the Prescription department 01254 287 150 OPTION 4 9.30am - 12 noon and 1.30am - 3pm daily
***Please note we require 2 working days from the time we receive your request to ensure it is ready for collection.
We prefer not to accept prescription requests over the phone and there are two reasons for this. The first is because this method can lead to mistakes and the second is because we need to keep our telephone lines free for other patients who may need to seek advice
Please help us by not engaging our telephone lines unnecessarily.
Please order you medication in good time. Do not leave things until the last minute – it creates unnecessary pressure on the surgery which makes our life difficult. Ideally, you should order your medication 4 days BEFORE they are due to run out. The reason for this is to enable the doctors and staff to adequately monitor your prescription and make sure that you are not having inappropriate medication that may be harmful to your health in the long run.
When you put in an repeat medication order, remember to allow us 2 working days to process it.
Same day prescription requests.
On occasions we all forget important things and your medication can be one of these.
If you need a same day prescription please order via the same methods on the tab marked Repeat Prescription Requests as above before 10.30 am and we will endeavour to get your request ready for 5.30pm the same day.
Any requests after the cut off time will be processed ready for the following day after 2pm.
If you have a usual pharmacy via EPS your prescription will usually go there when issued.