Comments, Compliments & Complaints
We make every effort to give the best service possible to everyone who attends our practice.
If you would like to praise a particular member of staff please use our comment section at the bottom of the contact details page on this website or email firstname.lastname@example.org
We are aware that from time to time things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please write to the practice manager and she will deal with your concerns appropriately. Further written information is available on the complaints procedure from reception.
If having followed our practice complaints procedure you are not satisfied with the explanations offered you can contact NHS England or The Parliamentary and Health Service Ombudsman.
We are continually striving to improve our service. Any helpful suggestions would be much appreciated.