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Noticeboard

Due to GP illness we are running an EMERGENCY ONLY Service today. We are very sorry for the inconvenience but unfortunately this situation is unavoidable. Thank you for your understanding in this matter. 

UPDATE 11.30am - We can now offer a limited number of urgent appointments this afternoon.

We are currently experiencing very high demand due to the level of winter illness.  For coughs, colds and vomiting etc. please self care with over the counter products.  If symptoms are persistent your pharmacy can advise you.

A number of practices across East Lancashire including ours have an issue with the telephone system which our IT department are working on at the highest level to resolve.  Please use our website or online access to order repeat medication or to book appointments.  We are sorry for the inconvenience and appreciate your patience.

Please email any documents to letters.clayton@nhs.net

Medication / prescription or dressings requests to prescriptions.clayton@nhs.net

  

Confidentiality

confidentialityThe practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.


Freedom of Information

The ICO has published a new Model Publication Scheme that all public authorities are required to adopt.

Model Publication Scheme - further information

 
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